- +1 716-303-3800
- Serving Buffalo + Upstate NY
FlashCat LLC – Terms of Service
Last Updated: November 14, 2025
By accessing or using the FlashCat LLC website (the “Site”), you agree to be bound by these Terms of Service (“Terms”). These Terms constitute a legal agreement between you and FlashCat LLC (“FlashCat,” “we,” “us,” or “our”). If you do not agree with any part of these Terms, you should not use the Site or any services offered through it. Use of the Site also signifies your acceptance of our Privacy Policy (incorporated here by reference), so please review it as well. Your continued use of the Site indicates your ongoing acceptance of these Terms.
FlashCat LLC owns and operates a marketing and lead generation platform for moving services. Our Site enables users (“you”) to request quotes, compare offerings, and connect with independent third-party moving companies. We may provide resources such as moving guides, cost calculators, or other content to assist with your relocation planning. However, FlashCat LLC is not a moving company and does not provide moving services directly. All actual moving services (pickup, transport, delivery, etc.) are provided by third-party partner companies (for example, Alpaca Moving LLC) which are independent entities. FlashCat’s role is limited to facilitating connections between users and these third-party movers. We do not act as an agent, broker, or insurer for any moving provider, and any arrangements for moving services are strictly between you and the chosen moving company.
We expect all users to use our Site responsibly and lawfully. By using the Site, you agree to the following:
Violation of the above conduct rules may result in suspension or termination of your access to the Site, without notice, at our sole discretion.
All content and materials on the Site – including text, graphics, logos, button icons, images, audio clips, software, and overall design – are the property of FlashCat LLC or its content suppliers and are protected by copyright, trademark, and other intellectual property laws. FlashCat LLC retains all rights, title, and interest in and to its intellectual property.
Your use of the Site does not grant you any ownership rights to our content. We grant you a limited, revocable license to access and use the Site for your personal, non-commercial use, in accordance with these Terms. You agree not to reproduce, distribute, create derivative works from, publicly display, or commercially exploit any portion of our Site’s content without our prior written consent. Any unauthorized use of our intellectual property or the Site’s content is strictly prohibited and may result in legal action.
If you submit feedback, suggestions, or other content to us (for example, testimonials or reviews), you grant FlashCat a non-exclusive, royalty-free, worldwide, sublicensable license to use, reproduce, modify, and publish that content for any purpose. You represent that you have the rights to grant such a license for any content you provide. FlashCat respects the intellectual property rights of others; if you believe any content on our Site infringes your copyright or other rights, please notify us according to our procedures so we can address it.
When you use our Site to request moving quotes or services, you acknowledge that any moving services you ultimately obtain are provided entirely by independent third-party moving companies – not by FlashCat LLC. FlashCat partners with moving service providers (such as Alpaca Moving LLC and others) to connect you with options, but we do not employ or supervise those movers. Accordingly, FlashCat LLC makes no guarantees or representations regarding the third-party movers or their services, including but not limited to:
In summary, FlashCat’s service to you is to introduce or connect you with moving service providers. Once you select a provider, the moving services are carried out under that provider’s terms and policies, not ours. We strongly encourage you to read the terms provided by the moving company and ensure you are comfortable with them before proceeding with any move.
FlashCat LLC may facilitate obtaining moving quotes from our network of third-party movers. Any price estimates or quotes you receive via our Site are for informational and preliminary planning purposes. These quotes are provided by the moving companies and are estimates only. FlashCat does not guarantee that the quote you receive will be the final price for your move. Key points regarding quotes and pricing:
Important: Review all quotes and contracts carefully. Once you engage a moving company, ensure that any changes in scope or pricing are documented in writing with that company. FlashCat is not liable for any pricing disputes or misunderstandings between you and a mover.
Your use of the FlashCat Site and services is at your own risk. The Site and all content and services provided through it are offered on an “as is” and “as available” basis, without warranties of any kind. FlashCat LLC expressly disclaims, to the fullest extent permitted by law, all warranties, express or implied, including but not limited to:
In summary, FlashCat LLC makes no warranties or representations regarding the Site or any content, information, or services provided. You bear all risk for any use of our platform. If you are dissatisfied with the Site, your sole remedy is to stop using it.
(Some jurisdictions do not allow the exclusion of certain warranties, so some of these disclaimers may not apply to you. In such cases, our warranties are limited to the minimum extent permitted by applicable law.)
To the maximum extent permitted by applicable law, FlashCat LLC (including our owners, officers, employees, and agents) shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site or services. This exclusion includes, but is not limited to, damages for lost profits or revenues, loss of data, loss of goodwill, service downtime, or the cost of obtaining substitute services, even if we have been advised of the possibility of such damages.
In particular, FlashCat will not be liable for:
Cap on Liability: If, despite the above disclaimers, FlashCat LLC is found liable for any claim arising from or related to your use of the Site or our services, our total cumulative liability to you shall not exceed $100. In other words, to the extent we are legally liable for something, you agree that our responsibility will be limited to a maximum of one hundred U.S. dollars (or the equivalent in local currency), regardless of the number of claims or incidents. If you paid us any fee (though most likely you have not, since our consumer services are free), our liability would be the lesser of such fee or $100.
The limitations above apply whether the alleged liability is based on contract, tort (including negligence), strict liability, or any other basis, even if we have been advised of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or limitation of certain damages, the above limitation may not apply to you in full. However, our liability will be limited to the fullest extent permitted by law.
You agree to defend, indemnify, and hold harmless FlashCat LLC, its affiliates, and their respective officers, directors, employees, and agents, from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use or misuse of the Site or services, (b) your violation of these Terms, or (c) your infringement of any intellectual property or other right of any person or entity.
In plain language, this means that if a third party (for example, another user, a moving company, or any other entity) brings a claim against FlashCat due to something you did (or failed to do) in violation of these Terms or applicable law, you will be responsible for any costs or losses that FlashCat incurs as a result. For instance, if you use our Site for an unlawful purpose or post content that violates someone’s rights and we get sued, you agree to cover our defense and any resulting liabilities.
FlashCat reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (at your expense), and you agree to cooperate with our defense of such claim. You agree not to settle any such matter without the prior written consent of FlashCat. This indemnification obligation will survive any termination of these Terms and your use of the Site.
FlashCat LLC reserves the right to terminate or suspend your access to the Site and our services at any time, for any reason, and without advance notice. This means that if you violate these Terms or if we suspect misuse of our platform, we can disable your access immediately. We may also terminate the Site or any portion of the services, or discontinue support for certain features, at our discretion.
If your use of the Site is terminated (by you or by us), your obligations under these Terms shall continue. In particular, provisions regarding limitation of liability, disclaimers, disputes, and indemnification will survive termination and remain in effect. Upon termination, you must cease all use of the Site and destroy any copies of Site materials you have made.
You are free to stop using the Site at any time. If you wish to delete your personal data or unsubscribe from communications, please refer to our Privacy Policy for instructions on how to do so. Keep in mind that terminating your use of the Site does not automatically delete data you have provided; consult the Privacy Policy for data retention practices.
Arbitration: By using this Site, you and FlashCat LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site shall be resolved through final and binding arbitration, rather than in court. Arbitration is a process where a neutral arbitrator (instead of a judge or jury) decides the dispute. You are thus waiving your right to a jury trial for such disputes. This arbitration agreement is governed by the Federal Arbitration Act and evidences a transaction in interstate commerce.
Exceptions: The only exceptions to the above arbitration requirement are that (1) you may assert individual claims in small claims court if they qualify; and (2) either party may seek injunctive relief in a court of competent jurisdiction to prevent actual or threatened infringement of intellectual property or unauthorized use of the Site. Such a request for equitable relief will not waive or invalidate the right to arbitrate or the class action waiver.
Class Action Waiver: You agree that any dispute will be conducted on an individual, not a class or collective basis. You waive any right to participate in a class action lawsuit or class-wide arbitration against FlashCat LLC for the claims covered by this arbitration agreement. This means you cannot serve as a class representative or member or otherwise participate in any group claim against us. The arbitrator can only decide your and/or our individual claims; the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated.
If this class action waiver is found to be unenforceable in a particular case, then the entirety of the arbitration agreement shall be null and void for that case, and the dispute will instead be decided by a court of competent jurisdiction, but still on an individual basis (with no class or collective proceedings allowed).
Notice and Good Faith Resolution: Before initiating arbitration or any legal proceeding, both you and FlashCat agree to first attempt to resolve any dispute informally in good faith. You agree to contact us at our contact email or address to discuss your complaint, and we will likewise contact you (using your contact information on file, if available) to attempt to resolve the issue. If we cannot resolve the dispute within 30 days from initial notice, then either party may proceed with arbitration.
By agreeing to arbitration and the class action waiver, both parties acknowledge and understand that they are giving up certain rights that would be available in court (such as the right to a trial by jury and the right to participate in a class proceeding). We believe arbitration is a faster and more cost-effective way to resolve any disputes and hope that any issues can be resolved amicably.
This Dispute Resolution section shall survive any termination of these Terms.
These Terms and any dispute arising under them (to the extent a dispute is not required to be arbitrated) are governed by the laws of the State of Arizona, USA, and applicable federal law, without regard to its conflict of law principles. We choose Arizona law because FlashCat LLC is based in Arizona, and we seek consistency in how these Terms are interpreted.
If for any reason a claim proceeds in court rather than arbitration, you agree that such claim will be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to the personal jurisdiction of those courts. (If you reside outside the United States, you agree that you will file any claim in the courts of the United States, and specifically in courts having jurisdiction over Phoenix, Arizona.)
Please note that the application of the United Nations Convention on Contracts for the International Sale of Goods (UNCITRAL) is expressly excluded, as our services are not the sale of goods.
Your privacy is very important to us. FlashCat’s collection, use, and sharing of personal information is governed by our Privacy Policy, which is hereby incorporated into these Terms. We want to complement that policy here by explaining, in summary, how we handle data on our Site:
In summary, FlashCat collects personal information to connect you with moving services and improve our offerings, uses tracking tech for analytics and advertising, and shares your data primarily with the moving companies fulfilling your requests and with service providers assisting us. We handle all data in accordance with our posted Privacy Policy. We encourage you to read the Privacy Policy for a detailed explanation of your rights and choices regarding your personal information.
(If there is any conflict between this section and the Privacy Policy, the Privacy Policy will govern with respect to how we handle personal data.)
FlashCat LLC reserves the right to modify or update these Terms of Service at any time. If we make changes, we will post the revised Terms on this page with a new “Last Updated” date. In some cases, if the changes are significant, we may also provide a notice on our homepage or send you an email notification, but we are not required to do so. Changes to the Terms are effective immediately when posted, unless otherwise noted.
For any material changes that could adversely affect your rights, we will try to give at least 30 days’ advance notice before the new terms take effect. This may be done by posting a prominent notice on our Site or by other reasonable means. However, minor updates or revisions made for legal or administrative reasons may become effective immediately without advance notice.
It is your responsibility to review these Terms periodically for updates. By continuing to use the Site after revised Terms have become effective, you are agreeing to the updated Terms. If you do not agree to a change, you must stop using the Site and services.
Please note that no modification of these Terms by you (for example, handwritten changes or conflicting terms you propose) will be binding on FlashCat unless explicitly agreed to in writing by an authorized representative of FlashCat.
Entire Agreement: These Terms (together with the incorporated Privacy Policy and any other policies or guidelines posted to the Site) constitute the entire agreement between you and FlashCat LLC regarding your use of the Site, superseding any prior agreements or communications on the subject. Any additional or different terms in any order, communication, or other document from you are void, unless expressly agreed by FlashCat in writing.
Severability: If any provision of these Terms is held by an arbitrator or court of competent jurisdiction to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions of these Terms will remain in full force and effect. In other words, the invalid portion will be severed, and the rest of the Terms will still apply.
No Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. If we waive a default or breach by you, it does not mean we will automatically waive any later default or breach. All waivers must be explicit and in writing to be legally effective.
Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. FlashCat LLC may freely assign these Terms (for example, in the event of a merger, acquisition, or sale of assets, or by operation of law) without notice to you. These Terms are binding upon any permitted assignees or transferees.
Relationship: No joint venture, partnership, employment, or agency relationship is created between you and FlashCat as a result of these Terms or your use of the Site. You are acting on your own behalf and for your own benefit.
Headings: Section titles and headings in these Terms are for convenience only and have no legal or contractual effect.
Legal Age: The Site is intended for use by individuals who are 18 years of age or older (or the age of legal majority in your jurisdiction). By using the Site, you represent that you meet this age requirement. We do not knowingly collect information from children under 13; if you are under 13, you must not use or submit information to this Site.
Any provisions of these Terms which by their nature should survive termination (such as indemnities, disclaimers, limitations of liability, arbitration agreement, etc.) will remain in effect after any termination or expiration of these Terms or of your usage of the Site.
If you have any questions, concerns, or comments about these Terms or need to reach us for any reason, please contact FlashCat LLC as follows:
We also have an online contact form on our website (on the “Contact Us” page) which you can use to send us a message. We will do our best to respond promptly to any legitimate inquiries.
Use of this Site implies acceptance of these Terms of Service. If you do not agree to these Terms or to any future updates, please refrain from using the Site. Thank you for reading our Terms of Service, and we appreciate your trust in FlashCat LLC. We wish you a successful and stress-free moving experience!
